Support

Thank you for using Kingston AI products. If you need help, want to report a bug, or would like to share feedback, please contact us and we will do our best to help.

When Contacting Support

Please include as much of the following information as possible:

• The app or product name
• Your device model
• Your operating system version
• The app version, if available
• A short description of the issue
• Steps to reproduce the issue
• Screenshots or screen recordings, when helpful

Common Troubleshooting Steps

1. Update the app to the latest available version.
2. Close and reopen the app.
3. Restart your device.
4. Check that required permissions or device settings are enabled for the feature you are using.
5. If the issue continues, email support with the details listed above.

Feedback And Feature Requests

We welcome suggestions that improve usability, accessibility, reliability, and the overall product experience. Please email your ideas to [email protected].

Privacy

For information about how Kingston AI products handle data, please review our Privacy Policy.